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Terms of Service

Effective Date: July 23, 2026
Last Updated: July 23, 2026

Welcome to EasyMetalCut.

These Terms of Service (“Terms”) govern your access to and use of www.easymetalcut.com, including our online quoting system, customer accounts, file-upload tools, ordering services, custom metal-fabrication services, communications, and related features.

In these Terms, “EasyMetalCut,” “we,” “us,” and “our” refer to the business operating www.easymetalcut.com. “Customer,” “you,” and “your” refer to any person or business accessing the website, requesting a quote, uploading a file, or placing an order.

By accessing the website, creating an account, uploading a file, requesting a quote, or placing an order, you agree to be bound by these Terms, our Privacy Policy, and our Refund and Return Policy.

Do not use our website or services if you do not agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to place an order through EasyMetalCut.

When placing an order on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. Our Services

EasyMetalCut provides online custom sheet-metal fabrication services.

Customers may upload compatible design or production files, select manufacturing specifications, receive estimated pricing, submit orders, and purchase custom-manufactured metal products.

Services may include:

Available materials may include:

Available materials, thicknesses, finishes, quantities, dimensions, tolerances, production methods, and delivery options may change without notice.

We may refuse any file, quote request, project, or order that we determine cannot be manufactured safely, lawfully, reliably, or within our available capabilities.

3. Customer Accounts

Some website features may require a customer account. Other features may be available through guest checkout.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for:

You are responsible for all orders and activity conducted through your account unless prohibited by applicable law.

We may suspend or terminate an account if we reasonably believe it has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

4. Quotes and Price Estimates

Prices displayed by our automated quoting system are estimates based on information detected from the uploaded file and the options selected by the customer.

Quoted prices may depend on factors including:

Automated file analysis may not identify every design issue, duplicate line, overlapping shape, open path, internal feature, manufacturing limitation, or file error.

We reserve the right to review and correct a quote before or after an order is submitted if the price was affected by:

If a material correction significantly changes the price before production, we may contact you for approval, request additional payment, offer an alternative, or cancel and refund the affected order.

A website error does not require EasyMetalCut to manufacture an order at an obviously incorrect price.

5. Uploaded Files

You may upload files such as:

You are solely responsible for confirming that every uploaded file is complete, accurate, properly scaled, and ready for manufacturing.

Before placing an order, you must review:

You acknowledge that an online preview may not perfectly represent the final manufactured product.

Website previews are provided as a convenience and are not a substitute for reviewing the original production file.

6. File Requirements and Design Problems

Customers are responsible for correcting problems in uploaded files.

Common file problems may include:

EasyMetalCut may request a corrected file before manufacturing begins.

Any basic file review provided by EasyMetalCut is intended only to help evaluate general manufacturability. It does not make EasyMetalCut responsible for the accuracy, engineering suitability, fit, safety, or performance of the customer’s design.

7. Design Assistance and File Corrections

If EasyMetalCut offers file repair, vector conversion, design adjustment, engineering review, or other design assistance, such work may require an additional fee.

Design-assistance services may include:

Unless expressly agreed in writing, design assistance does not include professional engineering certification, structural analysis, safety testing, regulatory approval, or verification that the product is suitable for a particular application.

You must review and approve any revised file before production when approval is requested.

Once you approve a revised file, you are responsible for errors visible in that approved file.

8. Customer Ownership and Intellectual Property

You retain ownership of the original intellectual property rights you lawfully hold in files and content submitted to EasyMetalCut.

By uploading or submitting content, you grant EasyMetalCut and its employees, contractors, software providers, manufacturing partners, and service providers a limited, non-exclusive right to:

This permission is limited to activities reasonably necessary to provide our services, operate our business, protect against fraud or disputes, and comply with legal obligations.

9. Your Intellectual-Property Representations

By uploading a file or placing an order, you represent and warrant that:

You may not upload or order products containing content that infringes or misappropriates another person’s:

EasyMetalCut does not independently verify ownership of every submitted design.

You are responsible for claims arising from files or instructions you submit.

10. Prohibited Content and Products

You may not use EasyMetalCut to manufacture or facilitate products that are illegal, dangerous, fraudulent, abusive, or prohibited by these Terms.

Prohibited content and projects may include:

We may refuse, cancel, report, or preserve records relating to suspicious or prohibited orders where permitted or required by law.

11. Orders and Acceptance

Submitting payment does not automatically mean that EasyMetalCut has accepted the order for production.

An order is subject to:

We may accept, reject, place on hold, or cancel an order.

If we cancel an order before production because we cannot fulfill it, we will generally refund amounts paid for the canceled portion, subject to any separately completed and authorized services.

12. Customer Approval

EasyMetalCut may request customer approval before production when:

Production may be delayed until approval is received.

You are responsible for reviewing approval requests promptly and carefully.

Once you approve a file, specification, modification, or proof, production will be based on that approval.

13. Production and Manufacturing Tolerances

Metal fabrication involves normal manufacturing variation.

Unless EasyMetalCut agrees to a specific written tolerance, completed products may have reasonable variations in:

Nominal material thickness may differ slightly from its listed thickness because of standard mill tolerances.

A product is not necessarily defective merely because it contains normal manufacturing variations.

Customers requiring precise tolerances, inspection reports, certifications, grain direction, cosmetic standards, or specialized quality requirements must disclose those requirements and obtain written acceptance before placing the order.

14. Material Appearance

Product photos, samples, digital previews, and material swatches are illustrative.

Actual metal appearance may vary due to:

Brass and copper may naturally tarnish or oxidize over time.

Stainless steel, aluminum, titanium, brass, and copper may show mill marks, grain, scratches, coloration, or other normal characteristics of raw sheet metal.

Unless a cosmetic finish is specifically purchased and confirmed, materials may be supplied with standard commercial or mill finishes.

15. Product Suitability and Engineering

EasyMetalCut manufactures products according to customer-submitted designs and specifications.

We do not guarantee that a product is:

Unless expressly agreed in writing, EasyMetalCut does not provide professional engineering, architectural, medical, electrical, structural, or safety advice.

The customer is responsible for testing and determining whether the design, material, thickness, finish, and final product are appropriate for the intended application.

16. Safety-Critical Applications

You must disclose before ordering if a part will be used in a safety-critical, life-supporting, structural, medical, aerospace, automotive, pressure-containing, electrical, or regulated application.

EasyMetalCut may refuse such projects or require additional documentation, inspection, testing, certification, or written agreements.

You may not rely on an ordinary online quote as certification that a part is safe for a critical application.

17. Custom Products and Final Sales

Products manufactured by EasyMetalCut are generally custom-made according to the customer’s submitted files and selected specifications.

For that reason, all custom orders are final, non-returnable, and non-refundable except when:

Changing your mind, ordering the wrong design, submitting incorrect dimensions, selecting the wrong material, selecting the wrong thickness, or uploading the wrong file does not qualify an order for a refund.

Our complete refund rules are described in our Refund and Return Policy, which is incorporated into these Terms.

18. Changes and Cancellations

Production preparation may begin shortly after payment.

Order changes and cancellations are not guaranteed.

You must contact us immediately to request a change or cancellation. A request is not approved until EasyMetalCut confirms approval in writing.

Once file preparation, programming, material allocation, cutting, finishing, or production begins, the order cannot normally be changed, canceled, or refunded.

For an approved cancellation before production, we may deduct:

19. Payment

You agree to pay all charges shown during checkout or otherwise approved by you.

Payments may be processed through third-party providers such as Stripe or PayPal.

By submitting payment information, you represent that:

We may delay production until payment is successfully authorized and received.

If additional charges are required because of a corrected quote or approved modification, production may remain on hold until the balance is paid.

20. Taxes

Customers are responsible for applicable sales, use, customs, import, value-added, excise, or other taxes and government charges.

Where required, EasyMetalCut may calculate and collect taxes during checkout.

If taxes are not collected, the customer remains responsible for determining and paying any applicable tax obligations.

21. Fraud Prevention

We may use payment processors, fraud-prevention services, identity-verification tools, or manual review to evaluate an order.

We may request:

We may cancel an order when fraud, unauthorized payment, identity misuse, or suspicious activity is suspected.

22. Production Times

Any production timeframe displayed or communicated is an estimate, not a guaranteed completion date.

Production may be affected by:

EasyMetalCut is not responsible for losses caused by reliance on an estimated completion or delivery date.

Expedited production, when offered, means the order receives priority under the applicable service terms. It does not guarantee delivery by a specific date unless EasyMetalCut expressly agrees in writing.

23. Shipping and Delivery

Shipping dates and delivery dates are estimates.

After an order is transferred to a shipping carrier, delivery is subject to the carrier’s operations and policies.

EasyMetalCut is not responsible for delays caused by:

You are responsible for providing a complete and accurate shipping address.

Additional shipping charges may apply when a package is returned because of an incorrect address, refused delivery, or failure to collect the shipment.

24. Risk of Loss

Risk of loss and responsibility for shipped products pass as provided by applicable law and the selected carrier arrangement.

You must inspect the package promptly after delivery and report visible shipping damage within the period stated in our Refund and Return Policy.

You must retain the damaged product, packaging, shipping label, and related materials while a shipping claim is reviewed.

25. International Orders

International customers are responsible for:

International shipments may be delayed, inspected, rejected, or returned by customs authorities.

EasyMetalCut does not guarantee that a product can legally be imported into every country.

Unless required by law or caused by an EasyMetalCut error, customs charges and international shipping charges are non-refundable.

26. Inspection and Claims

You must inspect your order promptly after delivery.

Claims involving an incorrect product, manufacturing defect, missing quantity, or shipping damage must be submitted within 7 calendar days of confirmed delivery.

The claim must include:

Do not alter, install, weld, paint, polish, assemble, resell, or otherwise modify a disputed product before the claim is reviewed.

EasyMetalCut may deny claims submitted after the reporting period or after the product has been materially altered.

27. Remakes and Replacements

When EasyMetalCut confirms a manufacturing defect or production error, we may choose an appropriate remedy, including:

EasyMetalCut may require the original product to be returned before providing a replacement or refund.

A remake or replacement will generally be manufactured using the original approved file and specifications unless we agree to a change in writing.

28. Communications

By creating an account, requesting a quote, or placing an order, you consent to receive transactional communications relating to:

Transactional communications may be sent by email, telephone, text message, or through the website, depending on the contact information and preferences you provide.

Promotional communications will be handled according to applicable law and our Privacy Policy.

29. Customer Reviews and Feedback

You may submit honest reviews, comments, suggestions, photographs, or other feedback regarding your experience.

You retain ownership of content you submit, but you grant EasyMetalCut a non-exclusive, worldwide, royalty-free right to use, reproduce, display, distribute, and adapt voluntarily submitted feedback for customer support, business improvement, and marketing, subject to applicable law.

Nothing in these Terms prohibits or penalizes an honest customer review.

We may remove content from our own website that:

30. Website Availability

We work to keep the website functional, but we do not guarantee uninterrupted or error-free access.

The website may be unavailable because of:

We may modify, suspend, discontinue, or replace website features at any time.

31. Third-Party Services

Our website may rely on or link to third-party services, including:

Third-party services are governed by their own terms and privacy policies.

EasyMetalCut is not responsible for the availability, security, content, or conduct of independent third-party services.

32. Website Intellectual Property

Except for customer-uploaded content, the website and its content are owned by or licensed to EasyMetalCut.

Protected content may include:

You may not copy, reproduce, modify, distribute, scrape, reverse engineer, or commercially exploit our website or proprietary content without written permission, except as allowed by law.

33. Prohibited Website Activity

You may not:

We may restrict or terminate access for conduct that violates this section.

34. Disclaimer of Warranties

To the maximum extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

EasyMetalCut does not guarantee that:

Any warranties that cannot legally be excluded remain in effect to the extent required by applicable law.

35. Limitation of Liability

To the maximum extent permitted by applicable law, EasyMetalCut and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages.

This includes loss of:

To the maximum extent permitted by law, EasyMetalCut’s total liability arising from a particular order will not exceed the amount the customer paid EasyMetalCut for the product or service giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

36. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless EasyMetalCut and its owners, employees, contractors, affiliates, and service providers from claims, losses, damages, liabilities, costs, and expenses arising from:

This provision does not require you to indemnify EasyMetalCut for liability caused solely by EasyMetalCut’s unlawful conduct where such indemnification is prohibited by law.

37. Force Majeure

EasyMetalCut will not be liable for delays or failure to perform caused by circumstances outside our reasonable control.

These circumstances may include:

We may extend production times, suspend affected services, offer alternatives, or cancel affected orders when reasonably necessary.

38. Governing Law

These Terms and disputes relating to them will be governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, unless applicable consumer law requires otherwise.

Before publishing this section, EasyMetalCut should confirm that Massachusetts is the state where the business is legally organized or principally located.

39. Dispute Resolution and Venue

Before filing a legal action, you agree to contact EasyMetalCut and make a reasonable good-faith effort to resolve the dispute informally.

Unless applicable law requires otherwise, legal proceedings relating to these Terms or EasyMetalCut’s services must be brought in a state or federal court located in:

[INSERT COUNTY], Massachusetts

You and EasyMetalCut consent to the jurisdiction of those courts.

Nothing in this section prevents either party from bringing an eligible claim in small-claims court.

Nothing in these Terms limits consumer rights or remedies that cannot lawfully be waived.

40. No Waiver

If EasyMetalCut does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only when confirmed in writing by EasyMetalCut.

41. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum lawful extent or removed as necessary.

The remaining provisions will continue in full force and effect.

42. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written consent.

EasyMetalCut may transfer or assign these Terms as part of a merger, acquisition, financing, sale of assets, business reorganization, or transfer to an affiliated entity.

43. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, order confirmation, approved quote, approved production file, and any written special terms, form the entire agreement between you and EasyMetalCut regarding the applicable services.

If written special terms for an order conflict with these general Terms, the specifically agreed written terms will control for that order.

44. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, technology, policies, or legal obligations.

The revised Terms will become effective when posted unless another effective date is stated.

Changes will not retroactively alter a completed order except where required by law or agreed by the parties.

Your continued use of the website after revised Terms become effective means that you accept the revised Terms.

45. Contact Information

Questions about these Terms may be sent to:

EasyMetalCut
Website: www.easymetalcut.com
Email: easymetalcut@gmail.com
Telephone: 001
Mailing Address: easymetalcut@gmail.com