Effective Date: July 23, 2026
Last Updated: July 23, 2026
EasyMetalCut (“EasyMetalCut,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.easymetalcut.com, create an account, request a quote, upload a design, place an order, contact us, or otherwise use our products and services.
By accessing or using our website and services, you acknowledge the practices described in this Privacy Policy.
We may collect the following categories of information.
You may provide information such as:
Your first and last name
Email address
Telephone number
Billing and shipping addresses
Account login information
Company or business name
Order and transaction information
Material, thickness, quantity, finishing, production, and shipping selections
Messages, support requests, reviews, and other communications
Information submitted through quote, contact, checkout, or account forms
Uploaded CAD, vector, image, or production files, including AI, PDF, SVG, and DXF files
Instructions, measurements, specifications, drawings, artwork, logos, names, and other content associated with your project
Please do not include unnecessary personal, confidential, medical, financial, government-identification, or other sensitive information in uploaded files.
Payments may be processed by third-party payment providers, including Stripe and PayPal.
We generally do not directly store complete payment-card numbers, bank-account credentials, or payment security codes. Payment providers may collect and process payment information according to their own privacy policies and security practices.
We may receive limited transaction information, such as:
Payment status
Transaction identifier
Payment method type
Billing name and address
Refunded or disputed amounts
Fraud-prevention results
When you visit or use our website, we or our service providers may automatically collect information such as:
Internet Protocol address
Browser type and version
Device type
Operating system
Language and regional settings
Referring and exit pages
Pages viewed and features used
Date and time of access
Session activity
Approximate location derived from an IP address
Cookie identifiers and similar technical information
Error logs, security events, and website-performance information
We may receive information from third parties involved in providing our services, including:
Payment processors
Shipping carriers
Fraud-prevention and security providers
Website hosting providers
Analytics providers
Email and customer-support providers
Advertising or marketing platforms, when used
Social-media platforms, when you interact with our pages or content
We may use collected information to:
Create and manage customer accounts
Generate and provide quotes
Analyze uploaded files for dimensions, quantities, pricing, production feasibility, and order preparation
Review designs before production
Process and fulfill orders
Manufacture custom metal products
Arrange shipping, delivery, or local pickup
Send order confirmations, production updates, shipment notifications, and tracking information
Process payments, refunds, disputes, and chargebacks
Respond to questions and customer-support requests
Verify customer and order information
Prevent fraud, abuse, unauthorized access, and security threats
Maintain and improve our website, quote system, products, and services
Diagnose technical problems
Keep business, tax, accounting, and transaction records
Enforce our Terms of Service and other policies
Comply with legal obligations and lawful government requests
Protect our rights, property, customers, employees, and the public
Send promotional communications when permitted by law and consistent with your preferences
We may also use aggregated or de-identified information for business analysis, service improvement, production planning, and other lawful purposes.
When you upload a CAD file, vector file, drawing, image, logo, specification, or other project content, we may access and use that content as reasonably necessary to:
Display or generate a preview
Calculate dimensions, quantities, material use, and pricing
Evaluate manufacturability
Communicate with you about the project
Prepare, manufacture, inspect, remake, or fulfill your order
Resolve disputes, quality issues, or support requests
Maintain legally required transaction and production records
We do not claim ownership of your uploaded designs merely because you submit them to our website. However, you grant EasyMetalCut and its production and service partners a limited right to access, reproduce, convert, adjust, transmit, and use the uploaded content as necessary to provide the requested services.
You are responsible for ensuring that you have all rights, licenses, permissions, and authorizations necessary to upload and manufacture the submitted design.
We will not intentionally sell your uploaded CAD or design files as standalone products to unrelated third parties. We may disclose files to employees, contractors, production partners, hosting providers, or other service providers when reasonably necessary to quote, manufacture, support, secure, or fulfill your order.
We and our service providers may use cookies, local storage, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
Keep you signed into your account
Remember quote, cart, and checkout selections
Maintain website security
Prevent fraud
Understand website traffic and usage
Diagnose errors and improve performance
Measure advertising or marketing effectiveness
Remember your preferences
Some cookies are necessary for the website to operate. Other cookies, such as analytics or advertising cookies, may be optional where required by applicable law.
You may control cookies through your browser settings and, when available, through our cookie-preference tools. Blocking certain cookies may prevent parts of the website from functioning correctly.
We may disclose information to the following categories of recipients.
We may share information with companies that help us operate our business, including:
Payment processors
Hosting and cloud-storage providers
Website developers and technical-support providers
Email and communication providers
Shipping carriers and fulfillment providers
Production and manufacturing partners
Customer-support systems
Analytics providers
Fraud-prevention and cybersecurity providers
Accounting, tax, insurance, and professional advisers
These providers may access information only as reasonably necessary to perform services for us, subject to their contractual and legal obligations.
If EasyMetalCut is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, regulation, subpoena, court order, or legal process
Respond to a lawful government request
Investigate fraud, theft, infringement, abuse, or security incidents
Enforce our agreements and policies
Protect the rights, safety, property, or security of EasyMetalCut, our customers, service providers, or others
We may share information when you request, authorize, or consent to the disclosure.
EasyMetalCut does not sell personal information for money in the ordinary meaning of the word “sell.”
Certain analytics or advertising technologies may be legally considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws, depending on the tools used on our website.
Where applicable, you may request to opt out of such activities by contacting us or using any privacy-preference mechanism made available on the website.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide quotes and services
Complete and support orders
Maintain customer accounts
Retain production and quality records
Resolve disputes
Prevent fraud and abuse
Enforce agreements
Meet tax, accounting, warranty, insurance, and legal requirements
Retention periods may vary depending on the type of information and the reason it was collected.
Uploaded files may be retained for a reasonable period after a quote or order so that we can provide customer support, handle reorders, resolve quality concerns, maintain manufacturing records, or comply with legal obligations.
When information is no longer reasonably required, we may delete it, anonymize it, or securely isolate it, subject to technical and legal limitations.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, database, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your password and for notifying us promptly if you believe your account has been compromised.
Do not send payment-card numbers, account passwords, government identification numbers, or other highly sensitive information through ordinary email or uploaded design files.
Depending on where you live, you may have rights concerning your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain information
Opt out of certain sales, sharing, or targeted advertising
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Appeal our response to a privacy request
Receive equal service and pricing without unlawful discrimination for exercising privacy rights
These rights may be subject to exceptions and limitations under applicable law.
To protect your information, we may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require evidence of their authority.
To submit a privacy request, contact us using the information in the “Contact Us” section below.
You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.
Even after opting out of promotional communications, you may continue to receive non-promotional messages, including quote responses, account notices, payment confirmations, production updates, shipment notifications, safety notices, and customer-service communications.
Our website and services are intended for businesses and individuals who are legally able to enter into binding transactions. They are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete it.
Our website may contain links to third-party websites, payment services, social-media pages, shipping carriers, or other external services.
We do not control and are not responsible for the privacy, security, content, or data-handling practices of those third parties. You should review the privacy policies of each third-party service you use.
EasyMetalCut operates in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.
Data-protection laws in those locations may differ from those in your country.
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.
Where required by applicable law and technically supported, we may recognize browser-based opt-out preference signals, such as the Global Privacy Control.
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal obligations.
When we make changes, we will revise the “Last Updated” date at the top of this policy. Material changes may also be communicated through the website, by email, or through another appropriate method.
Your continued use of the website after an updated policy becomes effective is subject to the updated policy.
For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:
EasyMetalCut
Website: www.easymetalcut.com
Email: easymetalcut@gmail.com
Mailing Address: 222 Central St, Saugus, MA 01906
Telephone: 001
Please include “Privacy Request” in the subject line and describe your request clearly.